Microsoft and Flipkart, India’s leading marketplace, have announced a strategic partnership to provide consumers in India with the best online shopping service. As a first step in the broad collaboration between the two companies, Flipkart will adopt Microsoft Azure as its exclusive public cloud platform. Microsoft CEO Satya Nadella and Flipkart Group CEO Binny Bansal announced the news today at an event in Bangalore.
“At Microsoft, we aim to empower every Indian and every Indian organization with technology, and the key to this is forging strategic partnerships with innovative companies like Flipkart,” said Nadella.
“Combining Microsoft’s cloud platform and AI capabilities with Flipkart’s existing services and data assets will enable Flipkart to accelerate its digital transformation in e-commerce and deliver new customer experiences,” he added.
Bansal said of Flipkart, “Flipkart has always been committed to its vision of transforming commerce in India through technology. Given Microsoft’s strong reputation in cloud computing, coupled with scale and reliability, this partnership allows us to leverage our combined strength and knowledge of technology, e-commerce, and markets to make online shopping more relevant and enriching for customers.”
Launched in 2007, Flipkart has amassed unparalleled scale in India through customer-centric innovations that have made online shopping a seamless, accessible, and affordable experience for over 100 million Indians. Its innovative disruptions such as cash on delivery, no cost EMI, product exchange, easy returns, same day delivery, and instant refunds have paved the way for the e-commerce market in India.
Starting with computing infrastructure, Microsoft Azure will ultimately add a layer of advanced cloud technologies and analytics to Flipkart’s existing data centres. Microsoft’s strong presence in India, along with its global scale, allow for continued growth and expansion, setting the stage for the long-term partnership.
Flipkart plans to leverage artificial intelligence, machine learning, and analytics capabilities such as Cortana Intelligence Suite and Power BI in Azure to optimize its data for innovative merchandising, advertising, marketing, and customer service. With powerful insights about its business and new, intelligent services, Flipkart can deliver increasingly relevant and personalized experiences to its customers.